Privacy Policy
Your privacy and data protection are fundamental to SAB-GO's B2B hotel booking platform. This policy outlines how we collect, use, and protect your business information.
Last updated: August 14, 2024
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Introduction
SAB-GO operates a B2B hotel booking platform connecting Algerian travel agencies with Egypt hotels. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using SAB-GO's services, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and ensuring transparency in our data practices.
1. Information We Collect
Business Account Information
- • Travel agency registration details and licenses
- • Business contact information and authorized representatives
- • Agent codes, usernames, and authentication credentials
- • Company profile and business verification documents
Booking and Transaction Data
- • Hotel reservations and booking details
- • Client information provided for bookings
- • Payment receipts and financial transaction records
- • Booking preferences and search history
Technical Information
- • IP addresses and device information
- • Browser type and operating system
- • Usage patterns and platform analytics
- • Session data and performance metrics
2. How We Use Your Information
Platform Operations
- • Processing hotel bookings and reservations
- • Managing B2B partner relationships
- • Facilitating payment verification
- • Providing customer support services
Business Intelligence
- • Analyzing booking trends and preferences
- • Improving platform functionality
- • Developing new B2B features
- • Market research and insights
Communication
- • Sending booking confirmations and updates
- • Platform notifications and alerts
- • Marketing communications (with consent)
- • Business newsletters and insights
Compliance
- • Meeting legal and regulatory requirements
- • Preventing fraud and unauthorized access
- • Maintaining audit trails
- • Dispute resolution and investigations
3. Data Sharing and Disclosure
We do not sell, trade, or rent your business information to third parties. We may share information only in the following circumstances:
- • Hotel Partners: Booking details necessary for reservation processing
- • Service Providers: Third-party services supporting platform operations
- • Legal Compliance: When required by law or legal proceedings
- • Business Transfers: In case of merger, acquisition, or asset sale
- • Consent: When you have given explicit permission
4. Data Security
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Secure database storage and access controls
- • Regular security audits and monitoring
- • Multi-factor authentication for admin access
Operational Security
- • Limited access on need-to-know basis
- • Employee training on data protection
- • Incident response procedures
- • Regular backup and recovery testing
5. Your Privacy Rights
As a B2B partner, you have the following rights regarding your business data:
- • Access: Request copies of your business data
- • Correction: Update inaccurate information
- • Deletion: Request removal of your data
- • Portability: Export your data in standard formats
- • Restriction: Limit processing of your data
- • Objection: Opt out of certain data uses
- • Withdrawal: Revoke consent at any time
- • Complaints: Report concerns to authorities
6. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Email:
info@sab-go.com
Phone:
+213 555 123 456
Business Hours:
Monday - Friday, 9:00 AM - 6:00 PM (Algeria Time)
Response Time:
Within 72 hours for privacy inquiries
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes through email or platform notifications. Continued use of SAB-GO services after such changes constitutes acceptance of the updated policy.